Enterprise Applications
Considering the financial, technical and operational requirements of government users, a crucial focus centers on the management of equipment, software and information about that equipment. Additionally, the servicing of equipment includes preventive maintenance, and in many cases proactive maintenance, as well as responding to service requests from equipment operators, further adding to the need for a fully integrated asset and service operations management system.
Have you ever noticed how everyone claims to be an "enterprise solution", but you rarely see WHY they claim that or WHAT that even means. Why is this? Without solid rationale as to specifically HOW a system accommodates all the challenges on an enterprise level, this phraseology is meaningless. Zeus is the ONLY enterprise level asset and Service Desk and Asset Management software designed for broadcast that not only provides completely user-customizable process development, but also allows different processes to be developed for each working group in the system.
Let's take a look at what an "enterprise solution" should actually do.